The Matters of Importing Sheet Metal Parts+ View more
The Matters of Importing Sheet Metal Parts
+ View more
Date:2024-10-09 09:55
The sheet metal components used in machines must possess high quality and good precision if the entire product is to function well. For many years I have been engaged in the business of procuring imported sheet metal parts, and I have encountered many problems in this process. I will share with you some of the more serious of these problems and what can be learned from them. I hope that by doing so, I can give you a forewarning.
My principal involvement is in the sector of machinery equipment manufacturing. I procure numerous sheet metal parts from abroad, including a variety of chassis, cabinet enclosures, control panels, and the like. Such components find application in high-end machinery equipment and need to meet extraordinarily high demands when it comes to precision, strength, and appearance quality.
Section II. My personal experiences and the problems I've faced
Quality was a big issue with one procurement. We ordered sheet metal parts, and what we got looked like it had been through a war. There were scrapes, scratches, dings, and dents on the surface — cosmetic issues that seriously compromised the appearance quality of our final product. We nailed down what happened: improper packaging. We boxed up the parts and sent them off to the supplier, who apparently thought we had sent them some good stealth wings. They were 3D-printed, and a really good painting job led to a very convincing appearance. But we had sent them a good "don't try this at home" model, because we had super shiny parts (our final product has a super shiny finished appearance) that really shouldn't be handled too much, because they are the first true prototype models. However, we were just too afraid to let them do the Flintstones thing and "ooh" and "aah" and then cross their eyes and "aaaah" again, so we sent them the parts. They sent us their parts. Our appearance quality was seriously compromised, because this was a big defect. And we lost a pretty penny in "round trips."
One time, the supplier dropped the ball on an important aspect of the order. I had given them a full production schedule and the order was to be delivered by a certain date. They did not meet that delivery date, and the whole reason for it was that they had a shortage of some materials and did not tell me that they were having a problem and couldn't deliver on time...
Cost concerns The cost of imported sheet metal parts is generally high and tends to be unstable. In one procurement instance, my supplier made an unexpected price jump that hit my budget hard. The price disparity among different suppliers is also significant, necessitating thorough market research in order to select the right, high-value sheet metal part.
III. Answers to Quality Problems
When a supplier is chosen, it is necessary to conduct a strict review of its qualifications and production capabilities to ensure that the supplier has a good quality control system in place. Once a supplier is selected, it is very important to specify the quality standards that we require and the methods we use to verify that the supplier has met our standards — this happens mostly during the first part of the incoming goods inspection. Following that, we conduct a strict and timely inspection of the goods to make sure that they are not defective. If we find any kind of quality issue, we must waste no time in informing the supplier and demanding rectification or replacement of the defective parts.
Addressing problems with delivery times When signing a contract with the supplier, state clearly the delivery time and the liability for breach of contract. Also, require the supplier to furnish a production schedule. That's the easy part. The hard part is keeping a pipeline of communication open with the supplier and really understanding what is going on in the production process and the nearly inevitable problem areas in it. For international transportation factors that we cannot control, we can at least try to anticipate them and prepare for them by choosing a reliable logistics company, reserving a certain amount of buffer time in our delivery schedule, and so on.
Addressing Pricing Problems
Resolving pricing issues requires intention and effort. Pricing problems stem from a lack of knowledge about the market. An organization must research the market adequately to understand the pricing situation and the price changes of various suppliers. Pricing problems can also come from poor relationships with suppliers. If an organization doesn't have a good relationship with a supplier, it can be pretty sure that the supplier won't do anything to help it when problems arise. So a long-term, cooperative, and very stable relationship with a supplier is essential to overcoming pricing problems.
To sum up, acquiring imported sheet metal components is not a simple matter. We have to sett about every link in the tortuous chain that runs from selecting suppliers to signing contracts to inspecting goods and, at the end of the day, purchasing parts that are reliable in quality, reasonable in price, and timely in delivery. I hope my experiences have salved some of the pain that this process can inflict.
My principal involvement is in the sector of machinery equipment manufacturing. I procure numerous sheet metal parts from abroad, including a variety of chassis, cabinet enclosures, control panels, and the like. Such components find application in high-end machinery equipment and need to meet extraordinarily high demands when it comes to precision, strength, and appearance quality.
Section II. My personal experiences and the problems I've faced
Quality was a big issue with one procurement. We ordered sheet metal parts, and what we got looked like it had been through a war. There were scrapes, scratches, dings, and dents on the surface — cosmetic issues that seriously compromised the appearance quality of our final product. We nailed down what happened: improper packaging. We boxed up the parts and sent them off to the supplier, who apparently thought we had sent them some good stealth wings. They were 3D-printed, and a really good painting job led to a very convincing appearance. But we had sent them a good "don't try this at home" model, because we had super shiny parts (our final product has a super shiny finished appearance) that really shouldn't be handled too much, because they are the first true prototype models. However, we were just too afraid to let them do the Flintstones thing and "ooh" and "aah" and then cross their eyes and "aaaah" again, so we sent them the parts. They sent us their parts. Our appearance quality was seriously compromised, because this was a big defect. And we lost a pretty penny in "round trips."
One time, the supplier dropped the ball on an important aspect of the order. I had given them a full production schedule and the order was to be delivered by a certain date. They did not meet that delivery date, and the whole reason for it was that they had a shortage of some materials and did not tell me that they were having a problem and couldn't deliver on time...
Cost concerns The cost of imported sheet metal parts is generally high and tends to be unstable. In one procurement instance, my supplier made an unexpected price jump that hit my budget hard. The price disparity among different suppliers is also significant, necessitating thorough market research in order to select the right, high-value sheet metal part.
III. Answers to Quality Problems
When a supplier is chosen, it is necessary to conduct a strict review of its qualifications and production capabilities to ensure that the supplier has a good quality control system in place. Once a supplier is selected, it is very important to specify the quality standards that we require and the methods we use to verify that the supplier has met our standards — this happens mostly during the first part of the incoming goods inspection. Following that, we conduct a strict and timely inspection of the goods to make sure that they are not defective. If we find any kind of quality issue, we must waste no time in informing the supplier and demanding rectification or replacement of the defective parts.
Addressing problems with delivery times When signing a contract with the supplier, state clearly the delivery time and the liability for breach of contract. Also, require the supplier to furnish a production schedule. That's the easy part. The hard part is keeping a pipeline of communication open with the supplier and really understanding what is going on in the production process and the nearly inevitable problem areas in it. For international transportation factors that we cannot control, we can at least try to anticipate them and prepare for them by choosing a reliable logistics company, reserving a certain amount of buffer time in our delivery schedule, and so on.
Addressing Pricing Problems
Resolving pricing issues requires intention and effort. Pricing problems stem from a lack of knowledge about the market. An organization must research the market adequately to understand the pricing situation and the price changes of various suppliers. Pricing problems can also come from poor relationships with suppliers. If an organization doesn't have a good relationship with a supplier, it can be pretty sure that the supplier won't do anything to help it when problems arise. So a long-term, cooperative, and very stable relationship with a supplier is essential to overcoming pricing problems.
To sum up, acquiring imported sheet metal components is not a simple matter. We have to sett about every link in the tortuous chain that runs from selecting suppliers to signing contracts to inspecting goods and, at the end of the day, purchasing parts that are reliable in quality, reasonable in price, and timely in delivery. I hope my experiences have salved some of the pain that this process can inflict.
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