The Importance of Quality Assurance in Import Sheet Metal Fabrication

Date:2024-02-18 17:00
CNC Machining
It is vitally important to pick a good supplier if one wants to be confident that imported sheet metal products are of good quality. The selection process must necessarily include a qualification audit; the best suppliers will be certified to at least ISO 9001, which guarantees that they have installed a quality management system and are working, as it were, with quality in mind. Knowing this, however, does not always resolve the problem. What part of the world can I trust to supply me with correctly profiled, defect-free panels? On-site audits provide the clearest picture of a supplier's capabilities and processes. ... But on-site audits can be as resource-intensive as they are daunting.
Sending design files, technical specifications, and material requirements to suppliers is not merely a paperwork exercise; it's a crucial step in the manufacturing process. Before going into full-scale production, it is common practice to develop prototypes or samples to work out any potential design problems and misunderstandings. At least one major manufacturer in our field has experienced serious consequences—both in terms of time lost and financially—that stemmed from sending unclear or improperly interpreted documentation to suppliers. Both the author and I have been on the receiving end of that delegation, and it has been our job to figure things out. In the next section, I will describe the experience of one of our colleagues who had to navigate that very problem.
Comprehensive quality control agreements negotiated and signed with suppliers set clear and unmistakable standards for the inspection of products that do not meet the required level of quality, as well as for the handling of those products. Even so, the effectiveness of these agreements can be undermined if the suppliers do not enforce them satisfactorily, or if the agreement's standards are not well-enforced, or even well-known, on the factory floor. Relying on third-party testing for anything more than a spot-check of in-house testing that should be done to ensure everything is consistent and to ample quality levels is part of a dangerous system.
It is vital to maintain a consistently high level of product quality. Implementing statistical process control (SPC) methods in the production process helps ensure that stability and uniformity are achieved. Nevertheless, even with SPC, the production process can experience unanticipated and undesirable deviations. To prevent these from negatively impacting the final product, we need to make regular forecasts about the production process and the quality of the product. Actually, though, we face two problems when we try to do this: how to make the forecasts in a timely and in an accurate way, and how to get the necessary kind of updates from the supplier when we need them.
Before products leave the factory, they must pass a series of quality checks, including looks, dimensions, and working tests. These checks are the last wall against quality slip-ups, the appearance of which is unfavorable at any time but especially just after a product comes to market. The checks can be done thoroughly, but sometimes they are done in a hurry, because the product is needed in the market right now, where 'right now' is often a moving-target sort of concept. The checks do require some prescience, too, because they must look ahead into this moment when the product is in the consumer's hands.
Although contracts that stipulate quality, liabilities, return policies, and compensations can go a long way in offering legal protection, they do not entirely resolve the common problems faced in international transactions. Enforcing contract provisions in various jurisdictions can be a time-consuming and expensive prospect. Even if you enforce a contract in the supplier's country, the effectiveness of the terms is often just as dependent on the supplier's goodwill and cooperation as the effectiveness of the repetitive procurement method described above.
Quality assurance in the shipping of delicate metal sheets is an aspect that demands attention but often receives only half-hearted compliance. Ensuring that delicate products arrive undamaged requires more than just relying on logistics and tracking systems. Shippers must pay careful attention to the structural integrity of the packaging. Delicate metal parts should be securely fastened in place within a sturdy outer box, and every effort must be made to minimize the potential for jarring during transit. Even with these precautions, though, there is still the possibility of having one's carefully packed shipment subjected to extremely unfriendly conditions.
A good way to look at a problem and find a resolution for it is to set up a feedback mechanism. When it comes to continuous quality improvement, a feedback mechanism can help identify the persistent issues that need to be corrected. Once the problems have been identified, the issues must be analyzed, and steps must be taken to resolve them. The mechanism acts as an early warning system; it signals when there is something that needs to be taken care of. Feedback in and of itself is a form of problem resolution.
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